Advanced administration : Retrieving Logs from a Toshiba MFP via TopAccess

Introduction

To monitor and analyze the activity of a Toshiba MFP, it is sometimes necessary to retrieve Print, Scan, and Message logs. These logs are then utilized by Gespage Toshiba to provide precise job tracking and centralized activity management. Exporting via TopAccess in administrator mode allows obtaining these files efficiently and reliably.

Prerequisites

• Administrator access to TopAccess.

• Compatible web browser.

• Tools to work with CSV or XML files (spreadsheet or document management software).

Steps to Retrieve the Logs

1. Access TopAccess
   Open a web browser and log in to the MFP’s TopAccess interface using an administrator account.

2. Navigate to Log Export
   In the main menu, click on the [Log Export] tab.

3. Select the Log Types to Export
   Choose only [Print], [Scan], and [Messages], then select the desired format: CSV or XML.

4. Generate the File
   Click on [Create New File] to start the export. The generated file will include all entries for the selected log types.

5. Use the Exported File
   The exported files are used by Gespage Toshiba to analyze and centralize job data. They can also be opened in a spreadsheet for local review or additional processing.

Features and Limitations

• Up to 5,000 entries exportable per log type (Print, Scan).

• Up to 10,000 entries for Messages.

• Export includes metadata: user, date, operation type, etc.

• Administrator access is required.

• Generated files can be deleted after use if needed.

Conclusion

Exporting Print, Scan, and Message logs via TopAccess is the recommended method for providing Gespage Toshiba with actionable data, ensuring precise tracking and centralized management of MFP activities.