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Global print2me when spool are not on the default directory

When a Gespage Agent must get the spool files from another server, it use FTP and transfers the spool file under C:\Windows\TMP.

Then, it create a hardlink to the spool file directory under 


If the spool directory is on another disk than C: , the hardlink doesn't work.


To solve this problem, the FTP transfers must be done to a temporary directory located on the same disk than the spool directory, for exemple F:\TMP.

To do this change, you need to modify the environment variables TMP and TEMP for Gespage Agent services.

The steps are below:

  1. Open the Windows registry key manager on the PC where the agent is located
  2. Under the key HKLM\SYSTEM\CurrentControlSet\Services\GespagePrint
  3. Add a key named Environment with type REG_MULTI_SZ
  4. Set the environment varibales with values:
    • TEMP=F:\TEMP
    • TMP=F:\TMP
  5. Restart Gespage Print Service
  6. Create the two new temporary folder under the F:\ disk

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