Global print2me when spool are not on the default directory

When a Gespage Agent must get the spool files from another server, it use FTP and transfers the spool file under C:\Windows\TMP.

Then, it create a hardlink to the spool file directory under 

C:\Windows\System32\spool\PRINTERS

If the spool directory is on another disk than C: , the hardlink doesn't work.

Solution:

To solve this problem, the FTP transfers must be done to a temporary directory located on the same disk than the spool directory, for exemple F:\TMP.

To do this change, you need to modify the environment variables TMP and TEMP for Gespage Agent services.

The steps are below:

1. Open the Windows registry key manager on the PC where the agent is located
2. Under the key HKLM\SYSTEM\CurrentControlSet\Services\GespagePrint
3. Add a key named Environment with type REG_MULTI_SZ
4. Set the environment varibales with values:
   • TEMP=F:\TEMP
   • TMP=F:\TMP
5. Restart Gespage Print Service
6. Create the two new temporary folder under the F:\ disk